Account, Security & Others

Registration & Login

• How do I register?
• Why I could not log in to my Snapcart account?
• What should I do if I forgot my Snapcart account login password?
• Why do I need to update the latest Snapcart app version?

Manage my Account

• How do I change my registered email?
• How do I fill out my bank info details?
• Why can’t I change my bank info details?
• How do I register my handphone number?
• Why can’t I change my handphone number?

ID Submission

• Why do I need to verify my ID?
• How can I ensure the safety of my data?
• What ID card(s) that are accepted?
• I don’t have any of the allowed ID card, can I use student/employee ID card?
• Can I use someone else’s ID card?
• What will happen if I submit ID card that’s not allowed and/or someone else’s?

Warning / Blocking

• Why am I being warned?
• Why am I being blocked?